Contact information

• "EL TEJAR" Social Services Center
• Social services center "VALDERAS "

The Program organizes, coordinates and establishes the management procedures for the development of the functions of Primary Social Care and access to the benefits of the Public System of Social Services, including those specifically specific to the System for Autonomy and Care for Dependency. With the municipal social services centers as basic equipment, the program's operational instrument is the Social Work Units, attended by the reference professionals who provide guidance and social support to the users of the municipality.

Projects and action measures:

• Information, Assessment and Guidance Service,
• Socio-family intervention in the area.
• Dependency Care.

Contact information

• "EL TEJAR" Social Services Center
• Social services center "VALDERAS "

Within families, occasional crises or dysfunctional relationship problems may arise, causing discomfort among their members. These situations can be treated by qualified professionals from Municipal Social Services through the various intervention, advice and support programs for families.

The objectives of this service are as follows:

• Develop in families the ability to establish a positive functional family dynamic.
• Participate with other services in the detection of needs, for the promotion of adequate resources and services.
• Prevent situations of lack of protection for minors that impede their development, socialization and well-being, in coordination with other social institutions.
• Support families in acquiring the necessary skills in their educational roles as parents, which will allow for the proper development of their children.
• Guarantee minors the right to interact with both parents in cases of marital separation.

Access to this service requires prior assessment by a social worker at municipal social services centres, requesting an appointment by telephone or in person at the social services centre corresponding to your address.

Contact information

• home Adolfo Suárez Municipal Center
• location_on Soria crossing, 4
• phone 911 12 77 10
• email disabilities@ayto-alcorcon.es

The Alcorcón City Council's Disability Care Programme, in its current form, began in 2005 in response to the need to plan actions aimed at defending the well-being and rights of people with disabilities and their families.

With the priority of addressing the needs of people with disabilities and their full social participation, the Program has been diversifying its activities and integrating new projects under a series of fundamental principles: lifelong support, individualized attention, transversality, and governance. It also incorporates citizen awareness and networking as transversal principles in all lines of action.

The aim is to move towards a model of preventive and/or compensatory intervention on exclusion factors arising from situations of chronic illness and/or disability, in line with a new regulatory framework, which reflects the adaptation to new paradigms and global action strategies aimed at achieving the SDGs, providing formal coherence to the interventions currently developed in this municipality that revolve around both phenomena, disability and illness, comparable in their relationship with social exclusion.

The program is made up of four specific projects:

• Information, Guidance and Support.
• Attention to Families with Special Needs.
• Attention to Specific Groups.
• Associationism, Participation and Networking.

The aim of the Programme is to provide specialised attention to the foreign population in the municipality through the Intercultural Mediation Service to promote their social inclusion in the municipality by integrating a set of general guidance and support measures, support in the management of immigration procedures, awareness raising and community dynamisation.

The activities coordinated and developed by the program are:

• Reception, Mediation and Interpretation.
• Immigration procedures.
• Group training.
• Technical support to associations and networking.

Contact information

• home Adolfo Suárez Municipal Center
• location_on Soria crossing, 4
• phone 911 12 77 10
• email tueres1mas@ayto-alcorcon.es

The objective of the program is to promote the autonomy and comprehensive development of adolescents and young people who are in a situation of vulnerability and/or risk, in all areas of personal development and to promote the learning of social values, relationships, coexistence and respect, to encourage the realization of educational, emancipatory, positive and healthy leisure, through quality social, individual and group care based on specialization and accompaniment.

The programme also promotes and coordinates intervention in open urban environments with a regular presence on the street, with the aim of anticipating and acting on the risk factors that affect the child and youth population, extending and improving the effectiveness of the intervention of the different social services.

The programme's projects and action measures are:

• Individualized intervention (educational support, training-employment guidance, social support).
• Family support, advice and mediation.
• Group intervention (Social skills groups).
• Street Education Service.
• Adolescence and Youth Roundtable

Contact information

• home Adolfo Suárez Municipal Center
• location_on Soria crossing, 4
• phone 911 12 77 10
• mail p isma1@ayto-alcorcon.es

The purpose of the programme is to promote coexistence and social cohesion in the city of Alcorcón, in priority areas for action, generating a sense of belonging and encouraging social participation in the municipality.

The programme aims to contribute to addressing the problems surrounding internal urban imbalances in cities, associated with the phenomena of social and cultural diversification, and the concentration of indicators of social vulnerability in degraded neighbourhoods.

It is based on direct intervention with the population in their immediate surroundings using individual and group attention, neighborhood mediation, and awareness-raising actions as essential work tools, with the aim of preventing conflicts between neighbors and cultural groups present in the municipality, promoting citizen participation and creating spaces for meeting and conflict resolution.

The projects and action measures contemplated by the Program are:

• Information, guidance and support.
• Neighbourhood Mediation and Community Intervention Service.
• Literacy and social skills development groups.

Contact information

• home Adolfo Suárez Municipal Center
• location_on Soria crossing, 4
• phone 911 12 77 10
• email interventioncomunitaria@ayto-alcorcon.es

The Municipal Volunteer Program (PMV) is configured as a platform for promoting, channeling and dynamizing Voluntary Action in the municipality of Alcorcón.

Its objectives are:

• To promote and encourage volunteering in the municipality of Alcorcón, offering public and private institutions that provide citizen services a resource of volunteer services that is accessible and appropriate to their needs.
• Generate a dynamic and active network of volunteers by offering them adequate training and participation in the public life of the municipality.
• Facilitate communication and cooperation between the different social agents (volunteers, collaborating entities and public and private institutions) involved in the voluntary action of the municipality of Alcorcón.
• Promote a culture of solidarity among the residents of Alcorcón based on the analysis of their behaviour regarding voluntary actions and publishing the conclusions and good practices of volunteering.

The activities that make up the program are:

• Volunteer Information Point.
• Technical Secretariat.
• Promoting solidarity in educational centres.

Contact information

• home Adolfo Suárez Municipal Center
• location_on Soria crossing, 4
• phone 911 12 77 10
• email volunteering@ayto-alcorcon.es